© FRONTLINE ARMY SURPLUS 2019

SHIPPING & RETURNS

SHIPPING POLICY

We aim to dispatch all goods within 2 business days of placing your order. If we are unable to despatch your order within 7 days, we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order.

The standard shipping fee is £3.99, with a delivery estimate of 3-5 business days. 

​​CANCELLATION, RETURN & EXCHANGE POLICY​

If you are not satisfied with the goods you have the right to return the them to receive either a full refund of your monies or replacement goods; on the condition they are returned in their original, saleable condition. 

You have 28 days, from the date on your receipt / invoice to return your goods. 

 

Information on how to return your item can be found on the Return Form, which will be sent with the goods, together with the postal details of where to return them. Please send an e-mail to us before you return goods, telling us that you are returning the goods and why.​

If you would like to return your item in the post, the customer is responsible for all return shipping charges. 

You are welcome to return your item in store, just bring the hard copy of the receipt (you will receive in the post with your item) with you on the day. 

You will receive your refund in 5-10 business days after we receive the item and process your return. 

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